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Disputes & Claims

Dispute a payment

Noticed a payment you don't recognise, an incorrect amount, or a purchase that went wrong? Choose the type of payment below and our payments team will investigate. There is no charge to raise a claim.

You're disputingBank payment
Change
  1. Your details
  2. Transaction
  3. Reason
  4. Confirm

Your details

So we can verify your account and contact you about the outcome.

Helps us locate your account faster